Last Updated: December 1, 2024
Hey There! Let’s Talk About Your Privacy
Look, we get it – nobody loves reading privacy policies. But we actually care about your data, so we’re going to explain what we do (and don’t do) with your information in plain English.
Information We Collect
When You Visit Our Site:
- Basic stuff like your IP address, browser type, and which pages you visit (this helps us fix things when they break)
- How you found us (Google, social media, friend’s recommendation)
- Which recipes you view and save (so we can suggest similar ones you might like)
When You Subscribe to Our Newsletter:
- Your email address (obviously)
- Your first name if you share it (we like saying hi personally)
- Which recipes you click on in emails (helps us know what you’re interested in)
When You Comment or Email Us:
- Whatever information you choose to share in your messages
- Your email address so we can respond
- Sometimes photos if you share your cooking results with us
Automatically Through Cookies:
- Your preferences (like if you don’t eat gluten, so we can highlight suitable recipes)
- Whether you’re logged into your account
- Items in your recipe box or meal planner
How We Use Your Information
The Helpful Stuff:
- Send you recipes and cooking tips you actually want (no spam, we promise)
- Remember your dietary preferences and favorite recipes
- Respond to your questions and recipe requests
- Improve our recipes based on what’s popular and what’s not working
- Keep your account secure and working properly
The Business Stuff:
- Understand which content helps people most (so we can make more of it)
- Occasionally share relevant products we genuinely recommend (we’re picky about partners)
- Comply with legal requirements (the boring but necessary stuff)
What We DON’T Do:
- Sell your email to random companies (never, ever)
- Send you stuff that’s not food/cooking related
- Share your personal information with anyone without permission
- Use your data for anything we wouldn’t want done with our own
Data Protection & Security
We use industry-standard security measures including SSL encryption (that’s the little lock you see in your browser). Your payment information (if you purchase anything) is processed through secure, encrypted systems – we never see or store your full credit card details.
We back up our data regularly and limit access to your information to only team members who need it to help you. Sophia, Mark, and Carmen all have access to basic account information so any of us can help you with questions.
Your Rights (GDPR/CCPA Compliant)
You can:
- Ask to see what information we have about you
- Request we update or correct your information
- Ask us to delete your account and data entirely
- Unsubscribe from emails anytime (there’s a link in every email)
- Request we stop processing your data for marketing
- Export your data if you want to take it elsewhere
To exercise these rights: Just email us at Contact@eatoak.com and we’ll take care of it within 30 days (usually much faster).
Cookies & Tracking
We use cookies (the digital kind, not the delicious kind) to:
- Keep you logged into your account
- Remember your dietary preferences and favorites
- Understand which recipes are most helpful
- Make sure our website works properly on your device
Specific tools we use:
- Google Analytics (to understand how our site is used)
- Mailchimp (for newsletters)
- Social media pixels (to see if our content is helpful when shared)
You can disable cookies in your browser settings, though some features might not work as smoothly.
Third-Party Services
We work with these trusted partners:
- Mailchimp: Manages our newsletter (they follow strict privacy rules)
- Google Analytics: Helps us understand website usage (we’ve enabled privacy controls)
- Social Media Platforms: When you share our content (they have their own privacy policies)
- Payment Processors: For any purchases (they’re certified secure and don’t share your data with us)
All our partners meet our standards for data protection and privacy.
Children’s Privacy
Our content is family-friendly, but our services are designed for adults (18+) who are doing the cooking and meal planning. We don’t knowingly collect information from children under 13. If we discover we have, we’ll delete it immediately.
International Users
We’re based in the United States, so your data is processed here. If you’re visiting from outside the US, you’re agreeing to this. We follow GDPR guidelines for EU visitors and CCPA rules for California residents.
Changes to This Policy
If we update this privacy policy, we’ll email you about significant changes and post the new version here, accompanied by a new “Last Updated” date. We won’t make changes that reduce your privacy protections without giving you a chance to opt out.
Contact for Privacy Concerns
Questions about your privacy or want to exercise your data rights? Please email us directly at Contact@eatoak.com with any related inquiries, and we will respond within 2 business days.